After talking to several other companies about building a pool at our new house, we went with Donemans. The main reason was the services and information we received from Hayden and the fact he listened to what we wanted to achieve. The pool was done on time and Donemans worked without builder to make sure everyone involved knew what was happening. The result was a great pool and I would recommend Donemans to anyone wanting a pool.Steve & Karen Rattray
We have found the service we received from Hayden to be excellent. Hayden was always on time, happy to change plans at the last minute, attend meetings onsite at short notice. He was incredibly knowledgeable across all aspects pertaining to this build. Hayden went above and beyond our expectations and we would recommend him 110%.Chris Jenkins & Louise Dobson-Jenkins
Thank you for your patience, your guidance and for being incredibly honest, a rare find in a sales environment. You are a wonderful asset to the Donemans Team.
It is with pleasure that we submit this client testimonial for Donemans Pool Centre. The pool installation was undertaken in conjunction with the building of our new house. Donemans were the recommended pool company due to their professionalism with project management. This was important to the building company and was now important to us in order to achieve our building time-line.Paul & Joanne
During our initial engagement with Donemans we were met by helpful, courteous and knowledgeable staff who assisted us to design and fit-out our pool to best meet our needs. We lived interstate and all but one engagement with Donemans was conducted via email and telephone. The subject matter expertise displayed by Donemans made it straight forward for us to achieve our planning through these methods of communication.
Throughout the build process, Donemans kept us advised of installation milestones and whenever projected issues arose. The pool installation was completed by house handover, which boosted our positive interaction in our new home. We are delighted with our pool and thank the Donemans Team. Our association with Donemans Pool Centre continues post-installation with their pool shop for water testing, pool chemicals and products.
Because our pool was built with our new home, we had over 6 months association with Donemans, from the original planning of our home and its position along with the pool on our land, through to moving in.Paul & Vicki Coyle
From the first discussions we were happy with the straightforward and honest approach by Donemans to our enquiry yet we never felt we were pushed too early on our decision. They were patient and informative and we needed this as this was to be our retirement home and our first in-ground pool. We briefly compared with their competitors but realised very early that we didn't need too as Donemans was quoting the best for what we needed and at the most reasonable and transparent pricing. We, as novices, spent a little more than what we budgeted for but at the end got way more than what we bargained for. Importantly for us, not only did we get a great pool and service but were also surprised and impressed with their integrity as we got a substantial credit back as they didn't use all hours allocated for excavating. We would not have known this.
In short, before they started Donemans had a great reputation, now that the pool is complete it's easy to see why. A special thank you to Hayden and to Kevin who is definitely hands-on.
We can't thank Kev Doneman enough. We love our pool! :) We phoned for a quote and Kev came out and listened to all our concerns carefully as we had never owned a pool. I was concerned about maintenance, Jude was concerned about ease of getting in and out, we didn't want to cut down any of our trees, we had a very small space to fit it in, we wanted it to be deep, and we didn't want the water to be harsh on the skin. Simple!!Greg & Jude Thrupp
We now have an awesome mineral water pool, with three steps in and a rail, a fantastic, clever vacuum that does most of the work and... a light so we can swim at night. It is just bliss to come home from work and let the water work its magic!
Kev was there every step of the way and answered every question we had with patience and good humour. He is a total professional, would trust him with our lives and he knows pools!! The only regret we have is that we didn't do it sooner!
The quality of work and on-time delivery of the project exceeded our expectations and we are delighted with the final result.Steven & Kellee Peall
Donemans provided us with an exceptional and hassle-free experience of building our pool from quote & design, through to construction and filling with water. During the quote process, there was no pressure put on us so it was good to be able to take our time with such a big decision. Every step was explained during construction, with consistent, timely follow-up and courteous workers. All the members of the Donemans team were friendly, professional and delivered high-quality workmanship.
Donemans were efficient at each phase of construction and completed our pool quickly. A massive thank you to Kev Doneman, who was always a pleasure to deal with – honest and genuine, providing us with the right advice and accommodating our ideas throughout the entire process. Kev oversaw the completion of our pool to the highest standard, and we are truly grateful for his expertise and efforts in making our original concept become a reality.
My wife and I (and our 3 excited children) would like to express our gratitude for a truly beautiful pool that Donemans has built for us, where I’m sure many wonderful family memories will be made. We would highly recommend Donemans Pool Centre.
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